Pre Admission

Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.

PRE-ADMISSION INFORMATION:

Clerical pre-admission

Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:

1. Fill in the online admission form, or complete the admission form that you would have received from your doctor, as soon as possible and send it back to the hospital.
   
   Please have the following ready when you fill in your admission form:
   1. Personal/Next of Kin details
   2. Medicare Card
   3. Funding details (eg DVA, Private health insurance, workcover or self funding)
   4. Benefit details (eg pharmacy benefit card or pension card)
   5. Item numbers if these were quoted by doctors’ rooms
   6. Information your doctor supplied to you re implantable medical devices (eg prosthetic and disposables) – If applicable.
2. If you have any concerns with step 1, please telephone 07 5491 1522 between 07.00am – 6.00pm or send an email to CLP-enquiries@ramsayhealth.com.au

If you have private health cover, please contact your health fund prior to check for any excess or waiting periods. We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.

Nursing Pre-admission Information

Your doctor will notify the hospital of the date of your procedure / operation and inform you of your day and time of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.

DAY OF ADMISSION INFORMATION

On the day of admission

Please go directly to the day surgery reception at the time indicated by your doctor, to commence the admission process.

Please bring with you into hospital anything applicable to your admission including:

• If diabetic, your insulin 
• a list of your current medications

DO NOT (unless your doctor gives you special instructions):

• Smoke cigarettes or chew gum
• Wear jewellery. A wedding ring and watch are permitted
• Bring valuables ie. mobile phone and large amounts of cash
• Wear make-up or nail polish

DO

• Please shower on the day of admission before coming to the Day Procedure Unit and put on clean clothes
• Wear garments that are comfortable and easy to remove
• Check with your nurse before informing relatives / friends regarding the time that you should be picked up

When you are admitted please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas including the coffee shop. Caloundra Private Day Hospital does not accept any responsibility for loss or damage to your mobile phone.